Shipping & Delivery
Orders are generally dispatched within 3 business days and shipping times are estimated at between 10-40 business days depending on your location.
Delivery time:
United States:
By air (15-25 days),
By ship (40 days),
Asian countries and regions
By air (12-20 days),
By ship (40 days).
Other countries:
By air (15-25 days),
Express delivery (12-20 days).
All duty & taxes charged by the destination country are at the customers expense. A tracking number will be sent to you on dispatch of your goods. Once the order arrives in your destination country you can continue to track through your local postal service.
Questions about your orders
Missed a delivery?: In the event that no one is available at the address at the time of delivery, a note will be left to advise you whether your order has been left in a safe place, such as a neighbor, or if you need to contact the carrier to arrange a new delivery time.
If the estimated delivery date showed in your dispatch email has passed and you have not received your parcel, please contact Customer Service. We will investigate with the carrier and strive to deliver your order as soon as possible. We may require you to complete a missing shipment declaration.
