Returns
We hope that you a love your new products as much as we loved designing them for you.
We want you to be 100% happy. In saying that, please choose carefully as we are not able to give a refund if you simply change your mind or make a wrong decision.
Incorrect Fit
If you would like to swap the size of your item, we can help you out
If we are unable to locate another size for you, we will contact you via email to advise if there’s another product that may be substituted. We are unable to provide a refund
You will need to cover the postage costs yourself and ensure the item reaches us safely
Damaged, Incorrect items or wrongly displayed items
In the unlikely event that any of our products are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do, Returns will only be accepted when:
Within 7 days after receiving your order
Items are in their original condition (unworn and unwashed)
Items are in their original packaging
Tags remain attached to garments
Failure as listed above may result in the return being rejected and returned to you without credit. You’ll receive an email throughout each stage of the Returns process, so you know the exact status of your request.
If your item is deemed faulty, we will reimburse your delivery costs. However, we cannot reimburse you for an amount greater than your original delivery cost. Therefore, we encourage you to use the most economical delivery method for your return.
Sale items are not available for exchange or refunds under any circumstances.
About Refund
It will normally take 7-14 days before you get the refund. That all depends on the processing time of the acquire bank and your issuing bank. If you do not get the refund for more than 7 days, please let us know and we will contact the bank for help.
